Terms of Service

Last updated: 12 May 2026

Introduction

Thank you for using the Wod Flow website, web platform, mobile applications and the products, services and features made available to you as part of our offering (collectively, the "Service").

Our Service

Wod Flow is a software platform for fitness businesses that helps you manage schedules and event booking, run a customer-facing club website and member app, record member subscriptions and track payments collected by you, and review reports and analytics about your business. The set of features available to you may depend on your subscription plan, as described on our Pricing page.

Your Service Provider

The Service is provided by Leonardo Ferro, an individual operating as a sole trader under Italian law (referred to as "Wod Flow", "we", "us", or "our"). Our contact details are listed in the Contact Information section below.

Applicable Terms

Your use of the Service is subject to these terms, which we may update from time to time (this "Agreement"). This Agreement contains disclaimers of warranties and limitations on liability that may apply to you.

Please read this Agreement carefully and make sure you understand it. BY ACCESSING OR USING THE SERVICE, OR BY INDICATING YOUR ASSENT TO THIS AGREEMENT — FOR EXAMPLE BY CREATING AN ACCOUNT OR CLICKING "SIGN UP" — YOU AGREE TO THIS AGREEMENT. If you do not understand or do not accept any part of it, you may not use the Service.

Who May Use the Service

Business use only

The Service is offered exclusively to businesses, professionals and other organizations (such as gyms, fitness studios, sports clubs and personal trainers) acting in the course of their commercial, industrial, craft or professional activity (a "Business"). The Service is not intended for consumers as defined under Article 3 of the Italian Consumer Code (Legislative Decree 206/2005). By accepting this Agreement you represent that you are entering into it for purposes related to your trade, business or profession.

If you are using the Service on behalf of a Business, you represent that you have authority to bind that Business to this Agreement. In that case, "you" refers to that Business and its affiliates. If you do not have such authority, you may not access or use the Service.

Age requirement

You must be at least 18 years old to create an account and use the Service.

Members and end users

Where you (as a Business) use the Service to manage your own members, clients or athletes ("Members"), you remain solely responsible for your relationship with those Members, including any agreements, refunds, liability waivers, health screenings and consents required by applicable law. Members interact with the Service under your authority.

Member transactions

Any subscription, membership, class pack, drop-in fee or other payment made by a Member is a transaction between the Member and you (the Business). Wod Flow is not a party to that contract, is not the seller or merchant of record, and does not collect, process, hold, refund or remit those payments. The Service may provide tools to record amounts due, mark payments as received, generate receipts or integrate with third-party payment processors that you contract with directly; in all such cases, you remain the counterparty to the Member and the controller of the funds.

You are solely responsible for: (a) the terms of sale offered to Members; (b) issuing invoices and receipts in compliance with Italian tax law; (c) collecting and remitting VAT and any other applicable taxes; (d) honouring refund, withdrawal and cancellation rights owed to Members under the Italian Consumer Code or other applicable law; (e) handling chargebacks, disputes and complaints; and (f) compliance with PSD2/SCA and any other payment-services regulation. Any dispute between a Member and your Business shall be resolved directly between you and the Member, and you agree to indemnify Wod Flow against any such claim under the Indemnity section.

Your legal status and regulatory compliance

You alone are responsible for ensuring that your Business is legally constituted, registered and authorized to carry out the activities you organize through the Service and to receive any monetary consideration that you collect from your Members in connection with those activities. This includes — without limitation — choosing and maintaining an appropriate legal form (for example, impresa individuale, società di capitali, associazione sportiva dilettantistica (ASD), società sportiva dilettantistica (SSD), associazione di promozione sociale (APS), ente del Terzo settore or other), holding any registration with CONI, the Registro Nazionale delle Attività Sportive Dilettantistiche (RASD), the Registro Unico Nazionale del Terzo Settore (RUNTS) or other competent registers, maintaining any required VAT number or tax identification, qualifying for and operating within the limits of any preferential tax regime (including the regime introduced by Law 398/1991 and the reforms under Legislative Decree 36/2021 and Legislative Decree 39/2021), issuing compliant invoices, ricevute or scontrini, and complying with all sport-sector, third-sector, labour, social-security, accounting and tax law applicable to your activities.

Wod Flow makes no representation, warranty or recommendation as to whether the Service — or your particular configuration or use of it — is appropriate, lawful or compliant with the legal form you have chosen, the tax or contribution regime you operate under, or any sector-specific regulation that applies to you. The availability of any feature (including subscription management, plan creation, recurring fees, payment tracking, member billing, drop-in charges, package sales or website tools) is not legal, tax, accounting or regulatory advice, is not a representation that operating a paid activity through your account is permitted under your legal form or tax regime, and does not make Wod Flow a participant in, organizer of, or beneficiary of any revenue you derive from your Members.

If your use of the Service to manage, record, advertise, schedule or facilitate the collection of fees, subscriptions, memberships, drop-in charges, packages, donations or any other monetary consideration from your Members results in any disqualification, reclassification, audit, inspection, sanction, fine, tax assessment, loss of a preferential tax or contribution regime, contribution or social-security charge, or other adverse civil, administrative, criminal, tax, labour, sport-sector or third-sector consequence for you, your directors, your associates or any third party — including, by way of example only, the requalification of a non-commercial, amateur or associative activity as commercial, the loss of ASD/SSD or third-sector status, the disallowance of preferential tax treatment, or the requalification of services provided by collaborators or volunteers as subordinate employment — that consequence is your sole and exclusive responsibility. You acknowledge that you have independently assessed (and where appropriate obtained advice from your own qualified counsel, accountant or consulente del lavoro regarding) the suitability of the Service for your legal and regulatory situation before signing up and before configuring any paid offering, and that you will continue to do so for the duration of your use of the Service.

You expressly waive, to the fullest extent permitted by applicable law, any claim, action or demand against Wod Flow arising from or related to (i) your choice of legal form, (ii) your eligibility for, or continued qualification under, any tax, contribution or sport-sector regime, (iii) your compliance with sport-sector, third-sector, labour or tax regulation, (iv) the appropriateness of the Service or any of its features for your particular legal and regulatory situation, or (v) any revenue, surplus, profit or other economic benefit obtained by you through activities managed, recorded or facilitated by the Service. You agree to defend, indemnify and hold Wod Flow harmless against any such matter under the Indemnity section.

Account creation

To use the Service you must create an account with valid, accurate and up-to-date information and, where applicable, a valid payment method. You are solely responsible for your account and all activity carried out under it. You are responsible for keeping your credentials confidential and for restricting access to any device logged into the Service. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We strongly recommend using unique and complex passwords. We may terminate your account if you provide false or incomplete information.

Your Use of the Service

Content on the Service

The content on the Service includes text, images, branding (including trade names, trademarks, service marks and logos), graphics, interactive features, software, metrics and other materials, whether provided by you, by Wod Flow or by a third party (collectively, "Content"). Content is the responsibility of the person or entity providing it. We are under no obligation to host or serve Content.

Your information

Our Privacy and Cookie Policy explains how we process personal data and protect your privacy when you use the Service.

Permissions and restrictions

You may access and use the Service if you comply with this Agreement and applicable law. You shall not (and shall not authorize any third party to):

  • access, reproduce, download, distribute, transmit, broadcast, display, sell, loan, rent, lease, license, alter, modify, reverse engineer, create derivative works of, reverse assemble or otherwise attempt to discover any source code of, or otherwise use any part of the Service or any Content except (a) as expressly authorized by this Agreement or (b) with our prior written permission and, where applicable, the permission of the relevant rights holders;
  • access the Service by any means other than those we provide;
  • circumvent, disable, fraudulently engage with or otherwise interfere with any part of the Service (or attempt to do so), including security features or features that prevent or restrict the copying or other use of Content;
  • access the Service using any automated means (such as bots, scrapers, crawlers or botnets) except with our prior written permission;
  • collect or harvest information that could identify a person (for example usernames or faces), unless allowed by that person and by applicable data-protection law;
  • use the Service to distribute unsolicited promotional or commercial content, spam or mass solicitations;
  • cause or encourage any inaccurate measurements of genuine user engagement, including by paying or incentivizing people to manipulate metrics;
  • misuse any reporting, flagging, complaint, dispute or appeal process, including by making groundless or frivolous submissions; or
  • use the Service to sell advertising, sponsorships or promotions placed on, around or within the Service or Content.

Develop, Improve and Update the Service

Wod Flow evolves continually. We may modify or change the Service (in whole or in part) — for example by adding or removing features, offering new services or discontinuing old ones. We may also alter or discontinue the Service, or any part of it, to improve performance or security, to comply with law or to prevent abuse. Where the Service includes downloadable software, that software may update automatically on your device once a new version is available, subject to your device settings.

If we make material changes that negatively affect your use of the Service, we will provide reasonable advance notice, except in urgent situations such as preventing abuse, responding to legal requirements or addressing security and operability issues.

We may offer features as part of a beta release or early-access program ("Early Access Features"). Use of Early Access Features is at your own risk and you understand that they may contain errors, design flaws or other problems. Early Access Features may be changed or deprecated, and we may remove access at any time without notice.

Your Content and Conduct

Uploading content

If you have a Wod Flow account, you may upload or post Content to the Service. You must not submit any Content that does not comply with this Agreement or with the law. You are legally responsible for the Content you submit. You represent and warrant that: (1) you own the Content you post or otherwise have the right to grant the licenses set forth in this Agreement; (2) posting and use of your Content on or through the Service does not and will not violate, misappropriate or infringe on any third-party right, including privacy, data protection, publicity, copyright, trademark or other intellectual property rights; and (3) you will pay all royalties, fees and other monies owed by reason of Content you post on or through the Service.

By using communication features of the Service, you agree that (1) depending on your settings and method of communication, those communications may not be private, (2) communications sent to or received from third-party service providers, advertisers or other third parties are not endorsed, sponsored or approved by us, and (3) we may pre-review, post-review, screen, archive or otherwise monitor communications to the extent permitted by law. We may, in accordance with applicable law, screen, monitor, hide, restrict, refuse or remove any Content that violates this Agreement or is otherwise objectionable. This does not guarantee the accuracy, integrity or quality of any Content.

You understand that, by using the Service, you may be exposed to Content that is offensive, indecent, objectionable or illegal. You agree to bear all risks associated with the use of any Content, including reliance on its accuracy, completeness or usefulness. If you believe any Content posted to the Service violates this Agreement, please report it to supporto@wodflow.fit.

Content restrictions

You are not allowed to post, publish, send, upload, disseminate, distribute or store any Content on the Service that:

  • is fraudulent or contains false, deceptive or misleading statements, claims or representations;
  • impersonates any person or business;
  • endangers the emotional or physical well-being of users, including content that sexualizes users, depicts harmful or dangerous acts or that promotes, glorifies or encourages cyberbullying or harassment;
  • is sexually explicit or obscene;
  • promotes or encourages suicide, self-harm or eating disorders;
  • is intended to shock or disgust or that poses a material risk to viewers;
  • includes vulgar, explicit or profane language without adequate warnings;
  • constitutes hate speech, namely content that promotes hatred or violence against individuals or groups based on age, caste, disability, ethnicity, gender identity and expression, nationality, race, immigration status, religion, sex/gender, sexual orientation, victims of a major violent event and their kin, or veteran status;
  • encourages, praises, promotes or aids violent extremist or criminal organizations;
  • includes violence or gore;
  • encourages other users to violate this Agreement;
  • promotes or encourages the production, sale, consumption or purchase of cannabinoid products, including products containing any variant of THC, CBD or similar compounds;
  • promotes or encourages the direct sale or home manufacturing of firearms, or methods for converting or using firearms in a manner that violates applicable law;
  • promotes or encourages the production, sale, consumption or purchase of regulated goods and services, including alcohol, narcotics, explosives, gambling services and unlicensed medical services;
  • poses a serious risk of egregious harm by spreading medical misinformation that contradicts guidance from competent health authorities (including the Italian Ministero della Salute, the European Centre for Disease Prevention and Control or the World Health Organization) about specific health conditions or substances; or
  • contains external links to any third-party website, app, material or content that violates the restrictions above.

Rights you grant

You own your Content. You grant to Wod Flow a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use and exploit that Content (including to host, store, reproduce, distribute, prepare derivative works of, display and perform it) solely in connection with operating, providing, improving and promoting the Service.

If you make your Content available to other users of the Service (for example, by publishing your club website, schedule or member content), you also grant each such user a worldwide, non-exclusive, royalty-free license to access your Content through the Service and to use it only as enabled by a feature of the Service. This license does not grant any rights or permissions to make use of your Content independent of the Service.

Duration of license

The licenses granted by you continue for a commercially reasonable period after you remove or delete your Content from the Service. You understand and agree that we may retain (but not display, distribute or perform) server copies of removed or deleted Content for backup, audit and legal-compliance purposes.

Removing your content

You may remove your Content from the Service at any time. You must remove your Content if you no longer have the rights required by this Agreement.

Removal of content by Wod Flow

If any of your Content (1) breaches this Agreement or (2) may cause harm to us, our users or third parties, we reserve the right to remove or take down some or all of it in our discretion. We will notify you with the reason for our action unless we reasonably believe that to do so: (a) would breach the law, the direction of a legal-enforcement authority, or would otherwise risk legal liability for us; (b) would compromise an investigation or the integrity or operation of the Service; or (c) would cause harm to any user, third party or to us.

Copyright and Trademark Notices

We respect the intellectual property rights of others and require that Content posted on the Service does not infringe the intellectual property rights of third parties, including copyright and trademark rights.

If you believe that Content available on the Service infringes a copyright or other intellectual-property right you own or are authorized to act for, you may submit a notice to legal@wodflow.fit including:

  1. your name, postal address, telephone number and email address;
  2. a sufficiently clear identification of the work allegedly infringed (or, if the notice covers multiple works, a representative list);
  3. a sufficiently precise identification of the allegedly infringing material and information reasonably sufficient to allow us to locate it (URLs are the most effective);
  4. a statement that you have a good-faith belief that the use of the material is not authorized by the rights holder, its agent or the law;
  5. a statement, made under your responsibility, that the information in the notice is accurate and that you are the rights holder or are authorized to act on the rights holder's behalf; and
  6. your physical or electronic signature.

We will process notices in line with the EU Digital Services Act (Regulation (EU) 2022/2065), Article 16 of Directive 2000/31/EC and applicable Italian implementing law. We may forward a copy of your notice (including the personal information contained in it) to the user who provided the allegedly infringing Content. Submitting a knowingly false or misleading notice may expose you to liability.

If your Content has been removed or disabled following such a notice and you believe this was the result of a mistake or misidentification, you may submit a counter-notice to the same email address, including (a) the identification of the material and its previous location, (b) your contact details, (c) a statement made under your responsibility that you believe in good faith the removal resulted from mistake or misidentification, and (d) your physical or electronic signature. We will only act on counter-notices sent from the email address associated with the account that uploaded the Content and received within fifteen (15) days of our forwarding the original notice.

We will promptly terminate, without notice, the accounts of users we determine to be repeat infringers.

Our Proprietary Rights

You acknowledge and agree that the Service, any necessary software used in connection with it, any aggregated data based on Content on the Service, and any Content available on the Service contain proprietary and confidential information protected by law. Subject to this Agreement, we grant you a limited, personal, revocable, non-transferable, non-sublicensable and non-exclusive right to access and use the Service. We reserve all rights not expressly granted.

Wod Flow® is a registered trademark of Leonardo Ferro at the European Union Intellectual Property Office (EUIPO). Our name, logo, the look and feel of the Service, and all other Wod Flow logos and product or service names (the "Wod Flow Marks") are owned by us, and you may not use or display the Wod Flow Marks in any manner without our prior consent.

Wod Flow is not affiliated, associated, endorsed by, or in any way officially connected with CrossFit, Inc., HYROX World GmbH or any other third-party brand. Any third-party trademarks, service marks, product names, company names or logos displayed on the Service are the property of their respective owners and are used for identification purposes only. Reference to any products, services, processes or other information by name, trademark, manufacturer or supplier does not constitute or imply endorsement, sponsorship or recommendation by us.

Account Suspension & Termination

Terminations by you

You may stop using the Service at any time. Outside automatic-renewal cancellations described in Payments, you are not entitled to a refund of fees already paid.

Terminations and suspensions by Wod Flow

We reserve the right to suspend or terminate your account, or your access to all or part of the Service, if (1) you breach this Agreement; (2) we are required to do so to comply with a legal requirement or court order; or (3) we reasonably believe there has been conduct that creates (or could create) liability or harm to any user, third party or to us. You agree that all suspensions or terminations for cause are made in our sole discretion and that, subject to mandatory provisions of Italian law, we shall not be liable to you or any third party for any such suspension or termination.

Notice of termination or suspension

We will notify you of the reason for termination or suspension unless we reasonably believe that doing so: (1) would violate the law or the direction of a legal-enforcement authority; (2) would compromise an investigation; (3) would compromise the integrity, operation or security of the Service; or (4) would cause harm to any user, third party or to us.

Data access on termination

We will make your data available to you while you have access to the Service and for a period of up to thirty (30) days following notice of termination. It is your responsibility to retrieve all necessary data within that period. If you require help from us in retrieving your data, additional fees may apply. After expiry of the 30-day window we may delete your data and we will no longer be obligated to host or maintain it. Backup copies retained for legal or audit purposes will be deleted in accordance with our retention schedules.

Software in the Service

Where the Service requires or includes downloadable software, and unless that software is governed by other terms providing a license, we grant you a personal, worldwide, royalty-free, non-assignable, non-sublicensable and non-exclusive license to use the software solely to enjoy the benefit of the Service in the manner permitted by this Agreement. You may not copy, modify, distribute, sell or lease any part of the software, or reverse-engineer or attempt to extract its source code, except where mandatory law prohibits such restrictions or where you have our written permission.

Some software used in the Service may be offered under an open-source license that we make available to you. Open-source licenses may expressly override some of the terms in this section, so please be sure to read them.

Payments

Paid Services and pricing

Certain components of the Service are made available in exchange for one-time or recurring fees ("Paid Services"). Current pricing — including tier thresholds, monthly fees, free-trial duration and any per-member component — is published on our Pricing page and forms part of this Agreement.

Free trial

New Businesses on a paid tier may be offered an introductory free-trial period as indicated on the Pricing page (currently sixty (60) days). At the end of the trial, your subscription will automatically convert to the applicable paid plan and the payment method on file will be charged, unless you have cancelled prior to the end of the trial.

Community plan eligibility

The free "Community" plan described on the Pricing page is offered on the strict condition that you do not collect, charge or otherwise receive any fee, subscription payment, drop-in charge, membership due or other monetary consideration from your Members in exchange for activities, classes, schedules, bookings or any other service organized or managed through the Service. It is intended for not-for-profit running clubs, amateur teams, informal training groups and similar community-fitness initiatives.

We may, at any time and at our sole discretion, audit your account, review your configuration and usage data and request reasonable evidence to verify your continued eligibility for the Community plan. If we determine in good faith that you are collecting fees from Members (directly or indirectly, on-platform or off-platform) while operating on the Community plan, we may, without prior notice and in addition to any other remedy available under this Agreement: (a) immediately suspend or terminate your account under Account Suspension & Termination; (b) require you to upgrade to the applicable Paid Service and pay any amounts that would have been due had you been on the appropriate paid tier for the relevant period; and (c) restrict your access to your data pending resolution. Continued use of the Community plan constitutes a renewed representation that you remain eligible.

Payment method and authorization

You must have a valid, accepted payment method on file to purchase Paid Services. We accept payment via the payment method indicated prior to your purchase and process payments via third-party payment processors. By submitting payment information you authorize us and our payment processors to charge the payment method for all amounts due under this Agreement, including applicable taxes (VAT), bank fees and currency-conversion costs. You are responsible for any charges or expenses (e.g. overdrawn-account fees, exceeding credit-card limits, rejected payments) resulting from such charges, and you agree to reimburse us for any penalties, fees, overages or charges we incur because of a rejected charge or payment.

Subscriptions and renewal

Subscriptions to Paid Services renew automatically at the start of each billing period at the then-current price for your tier. You may cancel automatic renewal at any time from your Wod Flow account; to avoid being charged for the next billing period, you must cancel at least thirty (30) days before the renewal date. If a scheduled payment cannot be completed via your designated payment method, you authorize us and our payment processor to retry the charge against any payment method saved on your account. You will not dispute scheduled recurring charges with your bank where they correspond to these payment terms. If we are unable to charge you for a Paid Service, we may suspend or cancel your access to that Paid Service following notice to you.

Tiered fees and active members

For tier-based plans, the monthly fee corresponds to the number of active members in your account, as defined and measured on the Pricing page. We may adjust your tier (up or down) at the start of each billing cycle based on the actual number of active members during the previous cycle.

Changes to payment method

You may change your designated payment method at any time. To use a new payment method for an upcoming payment, please select it at least ten (10) days before your next scheduled billing date.

Payment errors

If you believe a payment has been processed in error, you must provide written notice to legal@wodflow.fit within sixty (60) days after the date of payment, specifying the nature of the error and the amount in dispute.

Price changes

We may change the pricing of Paid Services from time to time. Where a change affects your existing subscription, we will give you reasonable advance notice by email before the change takes effect, so you can cancel before the next renewal if you do not accept the new pricing.

AI Features

The Service includes features that rely on artificial-intelligence and machine-learning models, including features that analyse documents you upload and that produce data-analysis outputs. You may submit your own data, including in the form of training data, prompts or queries ("Inputs") and receive results from us in the form of analyses, summaries, classifications or other outputs ("Outputs"), produced by large language models or other machine-learning or artificial-intelligence models created or used by us ("Models").

You retain ownership of your Inputs and of any Outputs of Models that are based on your Inputs. As between you and us, we own and retain all rights in the Models themselves. You grant us a worldwide, non-exclusive, royalty-free license to use your Inputs and the corresponding Outputs to operate, provide, secure, support and improve the Service (including for evaluating, debugging and improving the Models, in accordance with our Privacy and Cookie Policy and applicable data-protection law).

Outputs may contain inaccuracies. You must not rely on Outputs as the sole basis for decisions that have legal, financial, medical or safety consequences for you, your Members or any third party. You are responsible for reviewing Outputs and for any use you make of them.

Other Legal Terms

Feedback

We encourage you to provide us with suggestions, comments or other feedback about the Service ("Feedback"). If you do so, you agree that (1) all Feedback is given voluntarily and does not create any confidentiality obligation for us, and (2) you grant us a worldwide, non-exclusive, transferable, assignable, sub-licensable, perpetual, irrevocable, royalty-free license to use, copy, distribute, create derivative works of, publicly display and perform, and otherwise exploit such Feedback, including to make, have made, sell, offer for sale, import and export products and services based on it. Do not send us any Feedback that you do not wish to license to us as set forth above.

Disclaimers

OTHER THAN AS EXPRESSLY STATED IN THIS AGREEMENT OR AS REQUIRED BY MANDATORY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" AND WOD FLOW DOES NOT MAKE ANY SPECIFIC COMMITMENTS OR WARRANTIES ABOUT THE SERVICE. WE DO NOT WARRANT: (1) THE CONTENT PROVIDED THROUGH THE SERVICE; (2) THE SPECIFIC FEATURES OF THE SERVICE, OR ITS ACCURACY, RELIABILITY, AVAILABILITY OR ABILITY TO MEET YOUR NEEDS; OR (3) THAT ANY CONTENT YOU SUBMIT WILL REMAIN ACCESSIBLE ON THE SERVICE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND MAKE NO WARRANTY THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) YOUR CONTENT WILL BE AVAILABLE OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; OR (E) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

Release and Limitation of Liability

YOU EXPRESSLY ACKNOWLEDGE THAT ATHLETIC ACTIVITIES MANAGED THROUGH THE SERVICE CARRY INHERENT AND SIGNIFICANT RISKS OF PROPERTY DAMAGE, BODILY INJURY OR DEATH AND THAT YOU AND YOUR MEMBERS VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS ASSOCIATED WITH THOSE ACTIVITIES. YOU EXPRESSLY AGREE THAT WOD FLOW DOES NOT ASSUME RESPONSIBILITY FOR THE INSPECTION, SUPERVISION, PREPARATION OR CONDUCT OF ANY RACE, CONTEST, CHALLENGE, TOURNAMENT, CLASS OR GROUP ACTIVITY ORGANIZED USING THE SERVICE. AS A BUSINESS YOU ARE SOLELY RESPONSIBLE FOR OBTAINING ALL APPROPRIATE LIABILITY WAIVERS, MEDICAL CLEARANCES, INSURANCE COVERAGE AND PERMITS REQUIRED TO RUN YOUR ACTIVITIES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU RELEASE WOD FLOW, ITS AFFILIATES AND ITS AND THEIR REPRESENTATIVES (THE "RELEASED PARTIES") FROM ANY AND ALL LIABILITY IN CONNECTION WITH ATHLETIC ACTIVITIES ORGANIZED THROUGH THE SERVICE, AND AGREE NOT TO SUE THE RELEASED PARTIES FOR ANY CLAIMS, INJURIES, DAMAGES OR LOSSES ASSOCIATED WITH THE FOREGOING.

EXCEPT AS REQUIRED BY APPLICABLE LAW, WOD FLOW WILL NOT BE RESPONSIBLE FOR ANY LOSS OF PROFITS, REVENUES, BUSINESS OPPORTUNITIES, GOODWILL OR ANTICIPATED SAVINGS; LOSS OR CORRUPTION OF DATA; INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL LOSS OR DAMAGES; OR PUNITIVE DAMAGES, INCLUDING THOSE CAUSED BY:

  • ERRORS, MISTAKES OR INACCURACIES ON THE SERVICE;
  • PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR OR YOUR MEMBERS' USE OF THE SERVICE;
  • ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVICE;
  • ANY INTERRUPTION OR CESSATION OF THE SERVICE;
  • ANY VIRUSES OR MALICIOUS CODE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY;
  • ANY CONTENT, WHETHER SUBMITTED BY A USER OR BY US, INCLUDING YOUR USE OF SUCH CONTENT; AND/OR
  • THE REMOVAL OR UNAVAILABILITY OF ANY CONTENT.

THE LIMITATIONS IN THIS SECTION APPLY TO ANY CLAIM, REGARDLESS OF WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY.

WOD FLOW'S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THIS AGREEMENT OR THE SERVICE IS LIMITED TO THE GREATER OF (1) THE AMOUNT YOU PAID TO US FOR YOUR USE OF THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE DATE OF YOUR WRITTEN NOTICE OF THE CLAIM AND (2) EUR 300.

Nothing in this Agreement excludes or limits liability for wilful misconduct (dolo) or gross negligence (colpa grave), nor any other liability that cannot be excluded or limited under mandatory provisions of Italian law.

Indemnity

To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless Wod Flow, its affiliates and its and their representatives from and against any and all claims, damages, obligations, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising from: (1) your use of and access to the Service; (2) your breach of any term of this Agreement; (3) your violation of any third-party right, including any copyright, property or privacy right; (4) any claim that your Content caused damage to a third party; (5) any claim by a Member relating to fees, refunds, invoices, taxes, chargebacks or services provided or sold by you; or (6) any action, audit, inspection, assessment, sanction, fine, contribution charge, reclassification, loss of preferential regime or other claim by any tax, social-security, sport-sector, third-sector, labour or other public authority (or by any of your associates, collaborators, employees or Members) arising from or related to your legal form, your registration status, your eligibility for any tax or contribution regime, or your collection of fees, subscriptions, memberships, drop-in charges, packages, donations or any other monetary consideration from Members through, recorded by, or facilitated by the Service. This obligation will survive the termination of this Agreement and your use of the Service.

Third-Party Materials

The Service may contain links to or integrations with third-party websites, products and online services. We have no control over, and assume no responsibility for, such websites, products and services. Be aware when you leave the Service; we suggest you read the terms and privacy policy of each third-party website and online service you visit. YOU AGREE THAT WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND INCURRED BY YOU AS A RESULT OF YOUR DEALINGS WITH THIRD-PARTY SERVICE PROVIDERS OR ADVERTISERS AVAILABLE THROUGH THE SERVICE.

Electronic Communications

Communications between you and us take place by electronic means. For contractual purposes, you (1) consent to receive communications from us in electronic form and (2) agree that all terms, conditions, agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if they were in hardcopy writing. The foregoing does not affect any non-waivable rights.

By providing your email and phone number and using the Service, you consent to receive communications — including emails, calls, text messages (SMS/MMS) and prerecorded or automated voice messages — from us and our affiliates, agents, service providers and partners, at the email address and number you provided. These communications may include service updates, account notifications, transactional messages, marketing offers and other information related to our products and services. Marketing communications are sent on the legal basis you have consented to under our Privacy and Cookie Policy; your consent to non-essential communications is not a condition of purchase and you may opt out at any time by following the opt-out instructions in the messages or by contacting supporto@wodflow.fit.

You are responsible for any charges associated with sending or receiving communications via your device. You represent that you are the account holder or have the necessary authorization to provide this consent for the email address and phone number provided.

California Notice

This section is intentionally omitted, as the Service is operated from, and primarily directed to customers in, Italy and the European Economic Area.

Contact Information

Leonardo Ferro (sole trader)

Email (general support): supporto@wodflow.fit Email (legal and notices): legal@wodflow.fit

Changing this Agreement

We may change this Agreement — for example (1) to reflect changes to the Service or to how we do business, such as adding or removing features, (2) for legal, regulatory or security reasons, or (3) to prevent abuse or harm.

If we materially change this Agreement, we will provide you with reasonable advance notice by email and a meaningful opportunity to review the changes, except (1) when we launch a new product or feature or (2) in urgent situations, such as preventing ongoing abuse or responding to legal requirements. If you do not agree to the new terms, you should remove any Content you uploaded and stop using the Service before the new terms take effect; continued use of the Service after the effective date constitutes acceptance of the updated Agreement.

Survival of Terms

If your use of the Service ends, the following sections of this Agreement will continue to apply: "Your Content and Conduct" (with respect to the licenses you have granted), "Our Proprietary Rights", "Account Suspension & Termination", "Other Legal Terms" and any other provision which by its nature is intended to survive termination.

Governing Law and Forum for Disputes

This Agreement and any non-contractual obligation arising out of or in connection with it are governed by Italian law, excluding its rules on conflict of laws and the United Nations Convention on Contracts for the International Sale of Goods. As you enter into this Agreement in the course of your trade, business or profession, you and Wod Flow agree that any dispute arising out of or in connection with this Agreement or the Service shall be subject to the exclusive jurisdiction of the Courts of Milan, Italy.

Informal Dispute Resolution

Before filing a claim against us, you agree to try to resolve the dispute informally by sending a written notice to legal@wodflow.fit that includes your name, a detailed description of the dispute and the relief you seek. We will try to resolve the dispute informally by contacting you via email. If the dispute is not resolved within sixty (60) days after submission, you or Wod Flow may bring a formal proceeding before the competent court identified above.

Limitation on Legal Action

YOU AND WOD FLOW AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE THE CAUSE OF ACTION IS PERMANENTLY BARRED, EXCEPT WHERE A LONGER PERIOD IS REQUIRED BY MANDATORY APPLICABLE LAW.

General

You agree that no joint venture, partnership, joint controllership, employment or agency relationship exists between you and Wod Flow as a result of this Agreement or your use of the Service. This Agreement constitutes the entire agreement between you and Wod Flow with respect to your use of the Service. Our failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties agree that the court should give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement shall remain in full force and effect. You may not assign, delegate or otherwise transfer your account or your obligations under this Agreement without our prior written consent. We have the right, in our sole discretion, to transfer or assign all or any part of our rights under this Agreement and to delegate or use third-party contractors to fulfil our duties and obligations under this Agreement and in connection with the Service. Notice from us to you via email, regular mail or notices, posts or links on the Service shall constitute acceptable notice under this Agreement. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Section titles and headings in this Agreement are for convenience only and have no legal or contractual effect. Any rights not expressly granted herein are reserved.


© 2026 Wod Flow. Wod Flow™ is a registered trademark of Leonardo Ferro at the EUIPO. Wod Flow is not affiliated with CrossFit, Inc. or HYROX World GmbH.